If you install WhatsApp Message Automation: GreenTick and grant access on the Google consent screen, we access Google user data only through the permissions you grant.

What we access

We request these permissions, and no others:

• View and manage the spreadsheet this add-on is installed in. We read that spreadsheet’s name, sheet names, column headers, and cell values so your rules can run. If you create the sample sheet, we add one sheet and write the header row “Name”, “WhatsApp number”, and “City”. We do not read or change any other spreadsheet, Google Drive file, or Gmail.
• Show the GreenTick sidebar and dialogs inside that spreadsheet.
• Run when you are not present, so a rule can run on an edit, a cell change, a Google Form response, or an hourly schedule.
• Connect to an external service, so the add-on can call https://api.greentick.ai.

We do not request Google Sign-In. We do not access your name, email address, profile photo, or Google account identifier.

How we use it

We use this Google user data only to provide the add-on features you can see and turn on:

• Reading the open spreadsheet to run a rule you saved (new row, column change, date is today, daily or weekly schedule, or a Google Form response).
• Sending one WhatsApp template through your GreenTick account when a row matches. The request includes only that row’s phone number and the column values you mapped to the template.
• Saving your GreenTick API key, your rules, and the last few send outcomes in that spreadsheet’s document properties.
• Showing the sidebar and the help dialog.
• If you submit a help report, writing the text you typed, plus the spreadsheet name and spreadsheet ID, to the add-on’s Apps Script logs.

We do not use Google user data for any other purpose.

Who we share it with

We do not sell, rent, or trade Google user data. We do not transfer or disclose it to third parties except:

• to deliver the WhatsApp message you configured, and only for a row that matches a rule you turned on: the phone number and mapped column values are sent to GreenTick and then to Meta to send that template
• to service providers who process it on our behalf solely to provide that feature (such as secure cloud hosting), under contracts that require them to protect it
• for security, including investigating abuse
• to comply with applicable law
• as part of a merger, acquisition, or sale of assets, and only after we obtain your explicit prior consent

We do not transfer Google user data to advertising platforms, data brokers, or information resellers.

Limited Use

GreenTick’s use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

In particular:

• We limit use of Google user data to providing or improving user-facing features that are prominent in the GreenTick Sheets add-on.
• We do not use Google user data for targeted, personalized, retargeted, or interest-based advertising.
• We do not use Google user data to determine credit-worthiness or for lending.
• We do not use Google user data to build databases for any purpose other than providing GreenTick.
• We do not use Google user data, including data obtained from Google Workspace APIs, to develop, improve, or train generalized or non-personalized artificial intelligence or machine learning models. GreenTick’s AI assistant is not trained on Google user data.
• Our employees and contractors do not read your Google user data unless you have agreed that we may view specific data, it is necessary for security, it is required by law, or the data is aggregated and used for internal operations.

How we protect it

Google user data sent to GreenTick is encrypted in transit (TLS) and at rest. Access is limited to authorized personnel and processors who need it to provide the feature you requested. Your API key, rules, and recent send activity stay in the spreadsheet’s document properties.

How long we keep it, and how you can delete it

We do not keep a copy of your spreadsheet. The sheet, your API key, your rules, and recent send activity remain in that Google spreadsheet until you reset the add-on or delete the spreadsheet. Revoking access does not delete them.

A phone number and mapped column values are stored by GreenTick only after a rule you enabled sends a WhatsApp message. We keep them as that message in your GreenTick account while the account is open. We do not delete them on a 30-day schedule. After you close your GreenTick account, we delete that data within 12 months, unless a longer period is required by law.

You can revoke the add-on’s access at any time from your Google Account permissions. In the spreadsheet, Need Help → Reset everything removes the API key, rules, and recent activity stored by the add-on. Your sheet cells stay. You can also request deletion by emailing support@greentick.ai.

If we change how GreenTick uses Google user data, we will update this policy, notify you, and ask for your consent before we use Google user data for any new purpose.